Make strategic and informed choices about how to focus your energy and achieve greater impact.

STRATEGIC PLANNING & THINKING

Making decisions off the top of our heads is not exercising duty of care, and it is not being strategic. Strategic planning and thinking involves making decisions about what your organization will do and will not do, where to focus your energy, and what success will look like.

Heather Graham works with leadership teams to:

  • Identify and gather relevant information that will inform your planning.
  • Engage relevant stakeholders with diverse perspectives and experiences to test your assumptions and get buy-in.
  • Examine multiple options and make difficult choices about where to focus your energy moving forward.
  • Ensure that individuals across the organization are committed to working towards the same goals.
  • Build your capacity to successfully implement and monitor the identified priorities.

Past Projects include:

Leading comprehensive strategic planning processes with numerous and diverse organizations, including:

  • Municipal, Provincial & National Organizations
    YWCA Hamilton; Canadian Centre for Accreditation; Provincial Support Services Program, CAMH; Raising the Roof; Self Help Resource Centre; Family Councils of Ontario; Food Banks Canada; Ontario Association of Food Banks; City of Hamilton (Early Years Community Plan), Gambling Research Exchange Ontario (GREO), and the Hamilton Council on Aging
  • Community Health Centres & Family Teams
    Compass Community Health, Hamilton; Grand River CHC, and Unison Health and Community Services; South Riverdale CHC; Unison Health and Community Services; Parkdale CHC; Vaughan CHC; Stonegate CHC; LAMP CHC; Carefirst Family Health Team
  • Community/Neighbourhood Organizations
    Dundas Community Services; Cancer Assistance Program, Hamilton; Birchmount Bluffs Neighbourhood Centre; Agincourt Community Services Association; Syme Woolner Neighbourhood and Family Centre; Albion Neighbourhood Services; Ralph Thornton Centre; Mississauga Food Bank and Wesley
  • Mental Health & Supportive Housing Providers
    Street Haven at the Crossroads; Alternatives East York Mental Health Counselling Services; House of Compassion; Housing Opening Today Toronto; Massey Centre for Women; Sheena’s Place
  • Newcomer & Immigrant Serving Organizations
    Access Alliance Multicultural Health and Community Services; India Rainbow Community Services of Peel; Oromo Canadian Community Association; Society of Portuguese Disabled Persons; Turtle House
  • Arts Organizations
    Workers Arts and Heritage Centre; Music Niagara and Hamilton Artists Inc.
  • Collaborations
    West End Urban Health Alliance; Community Hubs across Ontario; Scarborough Access Centre; Partnership Grants Program, Canadian-Korean Community; Solutions Collaborative: East Toronto’s Health Collaborative; and Hamilton’s Street Youth Planning Collaborative

TESTIMONIALS

“I have had the pleasure of working with Heather in my role as Executive Director of a local social service charity, as well as through my volunteer work as a Board member for a health care organization. In both settings, Heather has consistently demonstrated exceptional professionalism, insight, and dedication.

Heather has a remarkable ability to engage effectively with a wide range of individuals — from staff and volunteers to those unfamiliar with strategic planning. She ensures that everyone feels heard and valued, creating an inclusive and respectful environment that encourages collaboration and meaningful input.

She is thoughtful, respectful, and highly organized, with a proven track record of completing projects on time, within budget, and with clearly measurable outcomes. Heather brings both strategic thinking and a personal touch to her work, making her an asset to any organization.”
Debbie Logel Butler,
Executive Director, Cancer Assistance Program of Hamilton
Board Chair, Compass Community Health Centre