Make strategic and informed choices about how to focus your energy and achieve greater impact.


Making decisions off the top of our heads is not exercising duty of care, and it is not being strategic. Strategic planning and thinking involves making decisions about what your organization will do and will not do, where to focus your energy, and what success will look like.

Heather Graham works with leadership teams to:

  • Identify and gather relevant information that will inform your planning.
  • Engage relevant stakeholders with diverse perspectives and experiences to test your assumptions and get buy-in.
  • Examine multiple options and make difficult choices about where to focus your energy moving forward.
  • Ensure that individuals across the organization are committed to working towards the same goals.
  • Build your capacity to successfully implement and monitor the identified priorities.

Past Projects include:

Leading comprehensive strategic planning processes with numerous and diverse organizations, including:

  • Municipal, Provincial & National Organizations
    Canadian Centre for Accreditation; Provincial Support Services Program, CAMH; Raising the Roof; Self Help Resource Centre; Family Councils of Ontario; Food Banks Canada; Ontario Association of Food Banks; City of Hamilton (Early Years Community Plan), Gambling Research Exchange Ontario (GREO), and the Hamilton Council on Aging
  • Community Health Centres & Family Teams
    South Riverdale CHC; Unison Health and Community Services; Parkdale CHC; Vaughan CHC; Stonegate CHC; LAMP CHC; Carefirst Family Health Team
  • Community/Neighbourhood Organizations
    Birchmount Bluffs Neighbourhood Centre; Agincourt Community Services Association; Syme Woolner Neighbourhood and Family Centre; Albion Neighbourhood Services; Ralph Thornton Centre; Mississauga Food Bank and Wesley
  • Mental Health & Supportive Housing Providers
    Street Haven at the Crossroads; Alternatives East York Mental Health Counselling Services; House of Compassion; Housing Opening Today Toronto; Massey Centre for Women; Sheena’s Place
  • Newcomer & Immigrant Serving Organizations
    Access Alliance Multicultural Health and Community Services; India Rainbow Community Services of Peel; Oromo Canadian Community Association; Society of Portuguese Disabled Persons; Turtle House
  • Arts Organizations
    Music Niagara and Hamilton Artists Inc.
  • Collaborations
    West End Urban Health Alliance; Community Hubs across Ontario; Scarborough Access Centre; Partnership Grants Program, Canadian-Korean Community; Solutions Collaborative: East Toronto’s Health Collaborative; and Hamilton’s Street Youth Planning Collaborative


“Clarity of process with results delivered on time and within budget – that is why our organization works with Heather. She brings great joy to her work that is infectious and her understanding of the complexities of personal relationships, organizational design and effective planning has made our strategic plan successful in terms of implementation. To put it briefly, Heather understands us!”

Lorraine Purdon, Executive Director, Family Councils of Ontario


“Heather was hired as a consultant to lead Raising the Roof through a comprehensive strategic planning process with stakeholders from across Canada. I worked closely with Heather and found her to be professional, skilled, knowledgeable, supportive, and reliable. Heather was a tremendous asset for our organization and I highly recommend her.”

Carolann Barr, Executive Director, Raising the Roof


“Heather helped Massey Centre develop two strategic plans. The plans were meaningful and helped to transform our organization. She is highly qualified and skilled – an excellent facilitator – and she helped us to achieve the intended results.”

Ekua Asabea Blair, CEO, Massey Centre for Women