Empower management staff and board members to enhance their skills, performance and accountability.


Given increasing accountability requirements and greater competition for resources, organizational leaders must demonstrate that they are making evidence-informed decisions and producing high quality practices and outcomes.

Heather Graham works with Board Members and Management Teams to:

  • Review strengths and areas for improvement
  • Learn from best practices
  • Build strong team building and communication skills
  • Foster strategic thinking and generate new and creative approaches
  • Share ownership of and accountability for improved outcomes

Past Projects include:

  • Interactive Board development workshops that provide orientation to board governance basics and frame best practices for Boards of Directors
  • Board Policy Reviews
  • Leadership development/team building workshops for new and established staff and management teams
  • Shared leadership and accountability workshops for collaboration partners


“I have had the pleasure of working directly with Heather over the years with organizations and networks, engaging in strategic planning, conflict management and board/governance retreats and processes. Heather is delightful to work with. She is respectful, resourceful, able to adapt and manage challenging conversations, able to read the audience and create a positive space for dialogue. In addition, Heather is able to work across the spectrum of organizations, from smaller to more corporate, complex organizations – small community agencies to hospitals and government. She works in a timely and efficient way, and is calm and seemingly undeterred by difficult situations. I will continue to recommend Heather to colleagues and look forward to working with her again.”

Lynne Raskin, CEO, South Riverdale Community Health Centre


“Heather provided skilled facilitation at our Professional Practice Department Development Day. Her approach to the key content areas of teamwork, authentic collaboration and leadership invited thoughtful reflection and engagement. A number of individuals spoke about how much they appreciated the combination of content presented and the time spent in activities and small group discussion. She helped us to achieve our goals for the day through the sharing of your knowledge and expertise.”

Janet Anderson, Director Professional Practice, College of Nurses of Ontario


“Heather was contracted by my previous agency, Agincourt Community Services Association, to facilitate Strategic Planning and Board training.  Her expertise as a facilitator, and sound understanding of the role of boards, governance and policy work provided us with an exceptional basis from which we could move forward as an agency.”

Gael Gilbert, Executive Director, Supportive Housing of Waterloo;
Formerly Executive Director, Agincourt Community Services Association